Will I need to rebook every fortnight?

No, we have a perpetual booking system and a seamless year-round program. Once your child has secured a place, your booking will remain in place as long as your payments are up to date or until you decide to stop your membership. Please note, your child’s enrolment will automatically roll over to the next year unless you advise us otherwise.

How do my gym fees work?

Your fortnightly fees (Deducted every second Monday) will cover your child’s class/es for that week and the following.

How much is to join?

Annual Registration Fee is a ‘once per year payment’ and remains the same throughout the year regardless of when someone joins the club.

•Competitive members: $175.69

•Non - Competitive members: $109.84

Includes:

•Personal Accident Insurance through Gymnastics Queensland

•Ability to compete at Gymnastics QLD and Gymnastics Australia sanctioned events

•Telephone / Email support for your child’s gymnastics needs

•Miscellaneous access to First Aid Supplies, Tissues, Ice and Hand Sanitiser etc.

•A special BCGC gift

How much are lessons?

Classes range from 45 min to 4 hours long per session, and prices differ for hours of gymnastics completed per week. Please see our membership handbook for the full range of prices and family discounts available for our competitive members. To arrange a level assessment and price, please call us on 0400 630 601 or email info@bcgc.com.au

Can my child attend a trial the class before I make a permanent booking?

Yes, we offer FREE trial lessons all year around! Simply visit our parental portal, complete your child’s details, and follow the prompts to book your child’s FREE trial lesson. Due to Gymnastics Australia’s insurance policy, it is important to complete your child’s information in our system for the trial class, even if following the lesson, you decide not to make a permanent booking.

 

Are lessons held on public holidays?

BCGC classes do not operate on Public Holidays unless otherwise advised for competitive squad members only.

Are lessons held on student-free days?

Yes, lessons as usual on student-free days.

Are lessons held during the school holidays?

Yes, we operate over all school holidays. Classes only stop for:

- 4 weeks for recreational squad members over Christmas

- 2 weeks for our competitive squad members over Christmas and

- 4 days over the Easter weekend for all our members (unless otherwise advised for competitive squad members)

How can I communicate my child’s absence to BCGC?

To let us know you will be away, simply log into your parental portal. From there you can let us know when you will be away and book a make-up lesson.

Can I have a replacement lesson?

BCGC currently has a limited make up policy and missed classes will not be rescheduled as a right of membership.

It is understandable that from time-to-time family or school commitments get in the way of attending the gymnast’s regular class, therefor our GymFun, GymFun Mini and FreeG classes are eligible for 1 make up token per month provided that the gymnast’s fees are up to date, and they meet eligibility for the make-up lesson. Make up tokens are valid for 30 days from the day of the missed class and forfeited after withdrawal.

It is important to stress that make-up lessons are NOT free classes, and only provided if there is space and availability!

Does my make up lesson have an expiry date?

Yes, your complimentary make-up lesson expires within 30 days of the missed class.

Will I be charged for missed lessons?

Yes, as we still need to pay your coach and cover our many other expenses incurred to effectively run a gymnastics club. This means that we need to know you will honour your commitment to your booking and pay for the time slot that you have booked. Our easy online token system allows you to find a convenient replacement lesson.

What do I do if my child misses a number of classes?

If for any reason attending classes becomes too difficult for you or your child, it’s important that you let us know as soon as possible so that we can cancel your booking and stop your payments. This takes up to 2 weeks to process.

How best can I make contact with BCGC?

Just go to our contact page and fill in the details, and we will be in touch with you.

What happens if my child doesn’t enjoy gym classes?

Most children at BCGC love their gym classes. However, if your child isn’t enjoying classes, it’s important that you let us know as soon as possible. This way we can work with you to find a solution that works for you and your child.

Can I change time or days?

While we can’t guarantee that we will have another time or day available to suit your changes, we will certainly do everything we can to meet your needs. All day and time changes can be made via email to our admin team on info@bcgc.com.au

Where are we located?

On Brisbane’s Northside, 17 Bult Drive, Brendale 4500.

We hope you enjoy your time at BCGC and would like to reassure you that your child’s gymnastics experience and success is extremely important to us.

Please feel free to contact us or call us on 0400 630 601 if you have any further queries.

Yours in Gymnastics,

BCGC Team